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Workshop: 10 Habits of Highly Successful Translators and Interpreters
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Being an excellent translator or interpreter is not enough to attract and keep customers. This presentation focuses on customer service, communication skills, negotiating, computer proficiency, networking, and more.

10/3/2015
When: Saturday, October 3
9:30 AM to 12:30 PM
Where: Golden Gate University, Room 5221
536 Mission Street
San Francisco, California  94105
United States
Presenter: Judy Jenner


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Registration closes 9/30/15
Early-bird discount ends 9/19/15

Cost:
Member early-bird rate: $80
Non-member early-bird rate: $115
After September 19:
Members: $105
Non-members: $140

Abstract
Being an excellent translator or interpreter is not enough to attract and keep customers. Which characteristics do successful entrepreneurs in the languages industry share? Inspired by Stephen Covey’s management classic “7 habits of highly effective people,” the presenter will outline 10 habits that any linguist must have to succeed in the marketplace. This presentation focuses on customer service, communication skills, negotiating, computer proficiency, networking, and more. Find out why you need to be a Porsche, not a Kia, why the client is almost always right, why there is no crying and whining in T&I and how to set clear expectations.

About the presenter
Judy Jenner is a Spanish and German business and legal translator and court-certified Spanish interpreter. She has an MBA in marketing and runs her boutique translation and interpreting business, Twin Translations, with her twin sister Dagmar. She was born in Austria and grew up in Mexico City. A former in-house translation department manager, she is a past president of the Nevada Interpreters and Translators Association. She writes the blog Translation Times, pens the "Entrepreneurial Linguist" column for The ATA Chronicle, and is a frequent conference speaker. She is the co-author of The Entrepreneurial Linguist: The Business-School Approach to Freelance Translation and serves as one of the spokespeople for the American Translators Association.

For questions or more info, please contact Sarah Llewellyn at continuing-ed@ncta.org.

ATA Continuing Education Credit: ATA-certified members will earn three Continuing Education points.

Refreshments at this event are generously sponsored by Payment Practices, Inc.

 

Cancellation policy: Refunds are issued only if notice of cancellation is received one week prior to the applicable workshop date. A cancellation fee of $10 is charged for all cancellations.

Early payment is advised in order to secure participation and help reach the workshop minimum participation. Unfortunately, workshops may occasionally have to be cancelled or rescheduled if the confirmed participation in advance is very low. NCTA will not be responsible for any consequential losses to participants arising from this.


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